Statement on deliberately failing to attend court


Code Guidance

The purpose of Code Guidance is to assist you in complying with your obligations under the BSB Handbook. You must have regard to Code Guidance. You can download the following Code Guidance by selecting the links below.

Public Access

If you are registered for Public Access work, you can also download our Code Guidance to help you comply with the Public Access Rules in the BSB Handbook:


Transparency Rules

We have published Code Guidance to assist you in complying with the Transparency Rules in the BSB Handbook. You can download the following guidance:


First-tier Complaints

 To support our new data collection and updated complaints handling rules, we have published BSB Handbook rule changes, our first-tier complaints data collection policy statement and supporting guidance. The new rules go into effect 15 June 2026.