27 February 2017

What happens if something goes wrong?

No matter how hard we try to prevent it, sometimes things go wrong. This section gives you information on what you can do and who you can talk to if you are not happy with the service you have received from your barrister, or if you think a barrister has acted wrongly. There are a few different ways you can complain about a barrister, and you should not be scared to do so.

Can I change barristers?

How do I complain about a barrister?

Will there be a cost for making a complaint?

If I make a complaint, what will happen to my case file? 

Can I change barristers?


Yes. If you are not happy with the service you are receiving from your barrister for any reason, you are allowed to change barristers. However, there may be some extra costs involved in doing this as you would have to instruct a new barrister and they would need to get up to speed on your case.

 

How do I complain about a barrister?

You can find out how to complain about a barrister on the "making a complaint" webpage.

 

Will there be a cost for making a complaint?


There are no costs for making a complaint.

 

If I make a complaint, what will happen to my case file?


Many people worry that if they make a complaint, their barrister will not do their work or will not do it to the best of their abilities. This is not true. Even if you make a complaint against them, barristers are still required to follow the Core Duties in the BSB Handbook which include acting in the best interests of their client.

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