22 May 2017

What happens if something goes wrong?

No matter how hard we try to prevent it, sometimes things go wrong. This section gives you information on what you can do and who you can talk to if you are not happy with the service you have received from your barrister, or if you think a barrister has acted wrongly. There are a few different ways you can complain about a barrister, and you should not be scared to do so.

Can I change barristers?

How do I complain about a barrister?

Will there be a cost for making a complaint?

If I make a complaint, what will happen to my case file? 

 

Can I change barristers?


Yes. If you are not happy with the service you are receiving from your barrister for any reason, you are allowed to change barristers. However, there may be some extra costs involved in doing this as you would have to instruct a new barrister and they would need to get up to speed on your case.

  

How do I complain about a barrister?

 

If you are concerned about the service from your barrister during your case, you may wish to approach the problem informally first. If this is not resolved satisfactorily, you may wish to make a formal complaint to them; details of how to do this can be accessed on our website.

 

Will there be a cost for making a complaint?

 

There are no costs for making a complaint. 

 

If I make a complaint, what will happen to my case file?

 

If you do make a formal complaint, your barrister must have regard to their core duties and should ensure you are not adversely affected if they can no longer act for you; for example, if you do not have enough time to find other legal representation.

 

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