23 September 2019

Extenuating circumstances

If you were prevented from attending a booked test due to circumstances outside of your control, you can apply for a free re-take under the extenuating circumstances policy.

Please read the extenuating circumstances policy before completing the form.

Notice period: Forms must be submitted no later than five working days after any scheduled test taking that was affected by extenuating circumstances. (The last date for applications in 2019 will be announced when the test opens.)