We try to make the process of making a complaint
as easy as possible. And we do our best to ensure they are dealt
with fairly, consistently, and quickly, for the benefit of all
Before you make a complaint, it is important to
If you have any questions about your complaint or
how you should make it, please call the
Professional Conduct Department Information Line.
The information in these pages applies
to barristers, and other people we regulate, in England and
The law that regulates barristers and lawyers is
complicated. We have simplified things to give you an idea of how
it applies to your situation. Please don't rely on these pages as a
complete statement of the law.
The quotes and cases we refer to are
not always real but show a typical situation. We hope they help you
to understand the system better and think about what might happen
to the complaint.